Statistical Thinking for Leaders
| This workshop is not a seminar in statistics…we won’t be calculating any standard deviations or conducting any hypothesis tests. Instead, this workshop is designed to help managers and supervisors collect better information and use it to make better business decisions. We’ll discuss what makes good metrics, what makes good measurements, and how to interpret some of the basic tools for tapping into the voice of important processes as a basis for sound action. The workshop will contain examples from manufacturing and service processes. Basic statistical concepts will be demonstrated in real-world, hands-on exercises that allow for quick grasp and deep understanding. We’ll discuss the use of process behavior charts, basics of Statistical Process Control (SPC) and capability concepts, the Taguchi Loss function and its ramifications, and the dangers of tampering with stable processes. |
| TARGET AUDIENCE | COURSE LENGTH |
| Anyone in a supervisory or management position who wants to learn some simple tools for making better decisions, tracking progress toward goals, and improving their results. Quality professionals new to SPC concepts will benefit, as well. |
Length: 1 day Time: 8:00 a.m. - 4:30 p.m. |
Objectives:
- Understand the importance of systems thinking, statistical thinking and organizational learning to enterprise success
- Understand different types of data used to track organizational performance
- Understand basic statistical concepts underlying tools in the course
- Understand the concepts of stability, capability, and the Taguchi Loss Function
- Understand the importance of good data collection
- Understand the importance of analyzing measurement systems
- Read and interpret Shewhart charts, histograms and capability studies
Textbook included: Understanding Variation by Don Wheeler and course manual
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No classes scheduled at this time. Please check back soon. |
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