Cost of Poor Quality
| What are some of the wasted steps or unneeded processes or errors that contribute to excessive and unnecessary expenses, or costs? Analysis of these costs is essential in identifying the financial benefits gained from your improvement efforts. This analysis also helps to prioritize just where you need to exert your effort to get the most return for your investment – of time or resources. |
| TARGET AUDIENCE | COURSE LENGTH |
| Quality, Accounting, and Management practitioners who understand that the real value of a quality program is determined by its ability to contribute to customer satisfaction and to profits. |
Length: ½ Day (Morning or afternoon to be determined) |
Objectives:
- Significant pieces of quality cost are normally overlooked or unrecognized simply because most accounting systems are not designed to identify them
- Examining the Costs of Waste (the hidden COW in your company) and how to measure and use them to direct problem solving and continuous improvement in your organization will be featured in this class. Use these metrics to help drive “Lean” initiatives!
Topics Covered:
Customer value
Prevention Costs
Failure Costs
Internal
External
Appraisal cost (inspection)
Value Added
Cost of Waste
Lean Thinking
Travel Time
Waiting
Overproduction
Defects
Inventory
Motion
Extra processing
Our Commitment
Our dedicated professional training and consulting staff will provide you with the highest quality training workshops and consultation services to meet all of your quality training and consulting needs.
