Problem Solving Tools
This problem solving training introduces unique, effective approaches to problem solving and decision making. These approaches have been employed successfully in establishing improvements in processes, performance, and productivity. Today’s leaders, regardless of industry, are in the business of problem solving and decision making. Group participation and interaction are crucial to retention and the learning process. Participants will return to the workplace with the knowledge and tools to creatively deal with problems and decisions they may be facing. |
| TARGET AUDIENCE | COURSE LENGTH |
| Individuals and teams looking for answers and methods to uncover and solve problem root causes and to monitor and establish viable process controls, where appropriate. |
Length: 1 Day Time: 8:00 - 4:30 |
Objectives:
Using basic data collection to bring hidden problems to the surface, and converting that data into information that you can manage. The course focus listed below will be complemented by an array of powerful problem-solving tools and methods.Topics Covered:
·
Understanding the process·
What are the big problems?·
What are the causes of the big problems?·
What does past data show?·
What are the cause/effect relationships?·
What does current data show about the activity?·
Continuous Improvement·
8D·
PDCA Cycleo
Plano
Doo
Checko
Act·
DMAIC Cycleo
Defineo
Measureo
Analyzeo
Improveo
Control·
Statistical Toolso
Variable chartso
Attribute chartso
Data CollectionTeams·


