Process Driven Comprehensive Auditing
| Process Driven Comprehensive Auditing (ASQ Press) utilizes the tools and techniques developed by the inventor of this new method to rapidly and effectively perform true process-based internal audits. Based on Shewhart's "PDCA Cycle," the class examines commonalities between components of a classic process and the Plan, Do, Check and Act elements of the ISO 9001:2008 standard. The student is guided through process theory and specifics to develop a firm understanding of why audits are valuable tools for top management as input to decision making, resource allocation and return on investment. The focus on PDCA within working processes remains centermost as students learn how to use the standard for reference instead of direction as auditors. The result is a new level of relevance and depth, moving sharply away from traditional compliance auditing to a valuable addition to top management's toolbox. |
| TARGET AUDIENCE | COURSE LENGTH |
| Novice internal auditors and/or experienced auditors in search of a direct approach to implementing process auditing. |
Length: 2 days Time: 8:00 a.m. - 4:00 p.m. |
OBJECTIVES
Day One
Day Two
Students are expected to submit their initial audits to the instructor electronically for review and any additional coaching. All students will be given the instructor's email and telephone contact information for continuing help and advice in applying the principles and techniques offered in this class
Day One
- Understanding the Process Approach
- Differentiating between Compliance and Process Auditing
- The 5 Components of a Classic Process
- Identification of the Vertical and Horizontal forces within all Processes
- Walter Shewhart and W. Edwards Deming's PDCA Cycle
- Using PDCA in everyday life
- In-depth Study of Plan, Do, Check and Act:
- Risk and other Motivations
- Planning as the "First Creation"
- The need to Check as Planned
- PDCA as an "Improvement Engine"
- How to combine PDCA and the Process Approach
- Identifying PDCA in ISO 9001:2000
- Use of the PDCA Guide and the Audit Master (2 new auditing tools)
- Determine day two audit subject (class decision)
Day Two
- Developing the Audit Plan — The Bench Audit
- Research: Prior Non-conformance, Corrective and Preventive Action, previous audits and relevant internal documentation
- Mapping the auditor's journey
Conducting the audit (preferably at a participant's location) - Post audit report writing — The ABC's of effective Audit Reports
- Delivering the audit report — The Closing Meeting
Developing an Effective Audit Schedule -
- Top Management Involvement
- Maximized value per audit dollar expense
Students are expected to submit their initial audits to the instructor electronically for review and any additional coaching. All students will be given the instructor's email and telephone contact information for continuing help and advice in applying the principles and techniques offered in this class
| Start Date | End Date | Price | City | State | |
| 10/11/2010 | 10/12/2010 | $795.00 | Minneapolis | MN | Register |
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