Certified Manager of Quality/Organizational Excellence (CMQ/OE) Review
Advance your career and attain the credential of ASQ Certified Manager of Quality/Organizational Excellence. This comprehensive workshop includes classroom instruction, group discussion, and plenty of practice test questions to prepare you for the national test. Materials: Since this is a review course, students are expected to obtain their own materials and study as much as possible prior to the course date (after you have registered, we will inform you of the materials to be used in the class and information necessary to obtain these materials).The cost for the materials is $80 plus $15 S&H (subject to change). Again, in order to have the highest likelihood of success on your exam, we encourage the students to obtain their study materials as soon as possible in order to have plenty of time to study prior to the class date.
OUR GUARANTEE |
| TARGET AUDIENCE | COURSE LENGTH |
| Quality personnel who are preparing for the ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam or want to further develop their professional development. Quality Managers who are interested in a refresher course. |
Length: 3 or 4 days Time: 8:00 a.m. - 4:30 p.m. |
AGENDA (Subject to change)
Leadership
- Organizational structures and culture
- Leadership challenges
- Teams and team processes
- ASQ Code of Ethics
Strategic Plan Development and Deployment
- Strategic planning models
- Business environmental analysis
- Strategic plan deployment
Management Elements and Methods
- Management skills and abilities
- Communication skills and abilities
- Project management
- Quality system
- Quality models and theories
Quality Management Tools
- Problem-solving tools
- Process management
- Measurement: assessment and metrics
Customer-Focused Organizations
- Customer identification and segmentation
- Customer relationship management
Supply Chain Management
- Supplier selection
- Supplier communications
- Supplier performance
- Supplier improvement
- Supplier certification, partnerships and alliances
- Supplier logistics
Training and Development
- Training plans
- Needs analysis
- Training materials/curriculum development and delivery
- Training effectiveness and evaluation
Note: This review course is designed to assist in preparing each student for the CMQ/OE exam. These examinations are offered through the American Society for Quality (ASQ). Completion of these review programs through The QC Group, Inc. will not guarantee that you will pass the exam, but will offer a broad review on all of the above categories, and greatly increase your probability of success in obtaining your certification. Exam applications are obtained through ASQ and must be completed and approved by the date set by ASQ. The application is not available through The QC Group, Inc. and the associated costs of the application process are not included in this program.
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No classes scheduled at this time. Please check back soon. |
Our dedicated professional training and consulting staff will provide you with the highest quality training workshops and consultation services to meet all of your quality training and consulting needs.
