Certified Quality Auditor (CQA) Review
“Mr. Adams is the best instructor I have ever had in many years in the quality field…unbelievable source of knowledge!” Advance your career and attain the credential of ASQ Certified Quality Auditor. This 24-hour course includes classroom instruction, group discussion, and computer based training materials to prepare you for the national test. Materials: Since this is a review course, students are expected to obtain their own materials and study as much as possible prior to the course date. We will be using the Quality Council of Indiana Primer Instructor’s PDF as we teach this review course. If you would like to purchase materials consistent with the material being presented in the review course, they are available through Quality Council of Indiana or through The QC Group. The cost for the Primer is $65 plus $15 S&H. Again, in order to have the highest likelihood of success on your exam, we encourage the students to obtain their study materials as soon as possible in order to have plenty of time to study prior to the class date. OUR GUARANTEE We stand behind our services! If, after taking one of our ASQ certification review workshops, you do not pass the exam for this certification, we will allow you to attend the same review course again at no charge! |
| TARGET AUDIENCE | COURSE LENGTH |
| Quality personnel who are preparing for the ASQ Certified Quality Auditor (CQA) exam or want to further develop their professional development. Quality Auditors, Engineers and Managers who are interested in a refresher course. |
Length: 3 days Time: 8:00 a.m. - 4:30 p.m. |
AGENDA (Subject to change)
Auditing Fundamentals
• Basic terms and concepts
• Purpose of audits
• Types of Audits
• Audit Criteria
• Roles and responsibilities of audit participants
• Ethical, legal, and professional issues
Audit Process
• Audit preparation and planning
• Audit performance
• Audit reporting
• Audit follow-up and closure
Auditor Competencies
• Auditor characteristics
• Resource management
• Conflict resolution
• Communication techniques
• Interviewing techniques
• Team membership, leadership, and facilitation
• Presentation techniques
• Verification and validation
Audit Program and Business Applications
• Audit program management
• Business applications
Quality Tools and Techniques
• Fundamental quality control tools
• Quality improvement tools
• Descriptive statistics
• Sampling methods
• Process capability
• Qualitative and quantitative analysis
• Cost of quality
Note: This review course is designed to assist in preparing each student for the CQA exam. These examinations are offered through the American Society for Quality (ASQ). Completion of these review programs through The QC Group, Inc. will not guarantee that you will pass the exam, but will offer a broad review on all of the above categories, and greatly increase your probability of success in obtaining your certification. Exam applications are obtained through ASQ and must be completed and approved by the date set by ASQ. The application is not available through The QC Group, Inc. and the associated costs of the application process are not included in this program.
| Start Date | End Date | Price | City | State | |
| 11/01/2010 | 11/03/2010 | $1,150.00 | Milwaukee | WI | Register |
| 11/01/2010 | 11/03/2010 | $1,150.00 | Schaumburg | IL | Register |
| 11/08/2010 | 11/10/2010 | $1,150.00 | Atlanta | GA | Register |
| 11/10/2010 | 11/12/2010 | $1,150.00 | Indianapolis | IN | Register |
| 11/15/2010 | 11/17/2010 | $1,150.00 | Minneapolis | MN | Register |


